Software Engineer II

This is a fully remote position, open to applicants in India.

📋 Description

• Accountable for configuring and delivering applications that face clients.

• Provide support for the enhancement of processes under the supervision of the Senior Software Engineer and the Manager of Technical Operations.

• Oversee the daily maintenance of healthcare application systems, which includes identifying, troubleshooting, and resolving or escalating application issues.

• Manage communication and client relationship efforts collaboratively with members of the Infrastructure Service Support team.

• Configure client-facing applications according to the specifications gathered by engagement teams.

• Update client-facing applications precisely as outlined by engagement teams' requirements.

• Act as a representative of the Application Operations/Development team for all ongoing projects.

• Take part in daily stand-up meetings focused on application operations and development.

• Adhere to established protocols for change management across applications when necessary.

• Document and uphold the standard operating procedures for application operations and development.

• Produce WIKI articles for common repetitive processes that can be shared with others.

• Collaborate with the Application Development Team to effectively deploy software releases in both User Acceptance Testing and Production environments.

• Set up environments for all new implementations.

• Configure Single Sign-On integrations for client builds.

• Assist in the development of product unit tests intended for future application regression testing.

• Evaluate key performance indicators for application development, such as bug density, sprint analysis, test coverage, and more.

⛳️ Requirements

• Bachelor’s degree in Technology/Engineering (Computer Science or equivalent).

• 2-4 years of relevant experience working as an application engineer, developer, or support (level 1/2).

• Strong understanding of GIT fundamentals and daily operational use.

• Practical knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery.

• Familiarity with the Agile Development Lifecycle.

• Experience in web application configuration and templating.

• Operational knowledge of Team Foundation Server, Azure DevOps, and Octopus.

• Understanding of continuous integration and deployment methodologies.

• Experience with Veeva or Salesforce is advantageous.

• Working knowledge of the US Healthcare/Market Access landscape would be beneficial.

• Familiarity with Azure hosting components.

• May require domestic and/or international travel, including overnight stays, up to 5% of the time.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.

• Opportunities for professional development.