
Social Media Manager
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Brazil.
• Overseeing the management of social media accounts.
• Developing monthly content strategies.
• Scheduling and monitoring posts across various digital platforms.
• Managing social customer service (SAC 2.0), which includes responding to direct messages, comments, and interactions on social media.
• Crafting copy and content for multiple communication channels, such as blogs, websites, institutional materials, email marketing, creatives, and campaigns.
• Organizing, reviewing, and approving content plans prior to submission to clients.
• Engaging in sprints and continuous improvement meetings within the department.
• Assisting with additional tasks necessary for the effective operation and advancement of the area.
• Taking initiative to resolve client issues and fulfill requests.
• Exceptional verbal and written communication abilities.
• Expertise in copywriting methodologies.
• Strong interpersonal skills with a collaborative mindset.
• Organizational capabilities and the ability to prioritize tasks effectively.
• Proactive approach, eager to propose enhancements and streamline processes.
• Commitment to ongoing learning and professional growth.
• A sense of accountability and dedication to achieving results.
• Analytical thinking and a focus on problem-solving.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and training.
• Flexible working hours and remote work options.
• Collaborative and inclusive work environment.
• Health and wellness programs.
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