Service Jira Administrator

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Oversee and set up Jira and Confluence environments

• Handle user permissions, group settings, and project assignments

• Design and uphold custom workflows, issue types, screens, fields, filters, and dashboards

• Create and sustain automation rules utilizing Jira Automation

• Assist in the integration of Jira with various tools (such as Slack, HubSpot, etc.)

• Provide support and training to users regarding best practices for Jira

⛳️ Requirements

• In-depth understanding of Jira and Confluence configuration (including workflows, schemes, permissions, and dashboards)

• Proficiency with automation tools

• Experience with query languages

• Knowledge of REST APIs and integration methodologies

• Strong communication skills and a mindset geared towards stakeholder support

• Proficient in English (B2+ level)

🏝️ Benefits

• Access to mental health programs, comprehensive medical insurance, and a sports card*

• Enjoy working with amazing colleagues in a supportive atmosphere, with strong mentorship, along with various bonuses and corporate gifts.

• Take advantage of free educational events and courses, as well as English classes with native speakers.

• Focus on your career advancement in a nurturing environment.

• Choose your preferred working format—remote, office-based, or hybrid—and participate in team-building activities.