Senior Travel & Expense Analyst

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Focus on ensuring operational alignment while driving ongoing process improvements supported by thorough documentation.

• Assist employees through a ticketing system in Service Now, alongside weekly training and Slack communication.

• Measure time and effort efficiencies from existing systems to validate and define pilots for automation and AI integration, collaborating across platforms to achieve CAO objectives.

• Stay updated on industry trends to suggest strategic enhancements that improve user experience, promote internal adoption, and provide cost efficiencies for Docusign.

• Oversee travel sustainability and budget reporting in accordance with company objectives.

• Identify systemic friction and bottlenecks in manual processes, leading impactful automation initiatives.

• Manage and refine complex month-end reconciliation processes, particularly for large-scale corporate travel card programs (increasing from 4 to 18+ active cards), ensuring global compliance and multi-currency precision.

• Actively incorporate AI tools into daily tasks (e.g., drafting communications, summarizing meetings, analyzing data) to function as a virtual assistant and uncover additional AI-driven and automation productivity opportunities.

• Establish organizational mastery as part of team standards.

• Exhibit Unity and Collaboration by working with FP&A, Accounting, and technical experts to synchronize reporting features with budget tracking and strategic requirements.

⛳️ Requirements

• Over 6 years of Travel & Expense expertise in data analytics, reporting, workforce management, Corporate Card reconciliation, and travel technology innovation.

• Proven experience in process re-engineering and reducing systemic friction.

• Proficiency in SQL, MS Excel (including pivot tables and macros), and Business Intelligence tools (e.g., Power BI, SSRS, Tableau).

• Capability to interpret complex data and present it through effective visualizations.

• Familiarity with data automation tools such as Alteryx.

• Knowledge of process mapping and optimization strategies.

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.

• Strong Growth Mindset towards AI applications.

• Excellent verbal and written communication skills for engaging with stakeholders.

🏝️ Benefits

• Paid Time Off: accrued time off as well as paid company holidays based on region.

• Paid Parental Leave: take up to six months of leave with your child following birth, adoption, or foster care placement.

• Comprehensive Health Benefits Plans: options for 100% employer-paid and minimal employee contribution health plans starting from day one of employment.

• Retirement Plans: various retirement and pension programs with potential employer contributions.

• Learning and Development: opportunities for coaching, online courses, and education reimbursements.

• Compassionate Care Leave: paid time off following the loss of a loved one and other significant life events.