Senior Solutions Engineer, AI Data & Model Evaluation Solutions

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Collaborate with Sales and senior management on strategic customer initiatives involving AI labs, model development teams, and enterprise AI organizations.

• Facilitate discovery discussions with technical, research, product, operations, and executive stakeholders.

• Convert customer requirements into clear solution designs, workflows, pilot plans, proposals, and implementation strategies.

• Develop solutions encompassing model evaluation, multilingual data, speech/audio, transcription, expert review, post-training data, and quality workflows.

• Assist with RFPs, RFIs, proposals, pricing assumptions, and Statements of Work.

• Produce customer-facing documents, including solution narratives, workflow diagrams, pilot frameworks, and technical descriptions.

• Collaborate closely with Delivery, Quality, Supply Chain, and Technology teams to ensure that proposed solutions are practical, scalable, and commercially viable.

• Aid in the seamless transition from Sales to Delivery, covering requirements, assumptions, risks, and success criteria.

• Develop reusable solution templates, scoping frameworks, and best practices for AI data and evaluation initiatives.

• Keep abreast of industry trends in model evaluation, benchmarking, RLHF, post-training data, agentic workflows, and multilingual AI.

⛳️ Requirements

• Over 6 years of experience in Solutions Engineering, Solutions Consulting, Technical Pre-Sales, AI Data Services, ML/Data Operations, Enterprise Technology, or a similar role.

• Proven experience in supporting complex B2B sales processes with technical, operational, and executive stakeholders.

• Exceptional ability to interpret ambiguous customer needs and translate them into clear requirements, solution designs, proposals, and delivery plans.

• Experience in supporting discovery phases, RFP/RFI responses, pilots, proposals, and customer presentations.

• Excellent written and verbal communication skills.

• Strong commercial acumen with the ability to balance customer requirements, feasibility, quality, timelines, costs, and margins.

• Comfortable working in a dynamic environment where solutions and processes are still evolving.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options