Senior Solutions Architect

This is a fully remote position, open to applicants in Spain.

📋 Description

• Proficient in collaborating with customers, including business executives, project managers, and IT development personnel.

• Skilled at comprehending business requirements and translating them into both business and technical specifications.

• Capable of navigating complex business and technological demands, translating them into solutions design, including data visualization, workflow recommendations, migrations, and enterprise-scale architecture.

• Demonstrates the ability to act as a functional lead, showcasing a clear methodology and functional capabilities. Facilitates functional workshops with clients, documents requirements, and designs suitable solutions.

• Speed is essential. This team operates with agility and serves as the pivot to expedite solution delivery for clients.

• Be a strong proponent for adherence to standards and best practices.

• Remain up-to-date on Grafana Labs, observability, and related technologies.

• You will be a vital resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they seek to foster innovation and enhancements in future products and offerings.

• If you thrive on assisting customers in achieving success and enjoy working with cutting-edge technologies, this position is ideal for you.

⛳️ Requirements

• Residing in Spain.

• Over 5 years of experience with deployment teams, utilizing project management methodologies.

• Direct experience with observability (o11y).

• Knowledge of best practices for using and deploying an o11y stack (visualization, alerting, metrics, logs, traces), preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).

• Proven history of successfully delivering customer projects, ideally enterprise o11y implementations for large clients.

• Exceptional communication skills to engage with customers, partners, and internal team members.

• Experience with Kubernetes (kubectl, Helm, Tanka preferred).

• Familiarity with Cloud Platforms - AWS, GCP, Azure.

🏝️ Benefits

• 100% Remote, Global Culture - As a fully remote organization, we unite talent worldwide, fostering a culture of collaboration and shared purpose.

• Scaling Organization – Engage in significant work within a rapidly growing, dynamic environment.

• Transparent Communication – Anticipate open decision-making and regular updates company-wide.

• Innovation-Driven – Enjoy autonomy and support to deliver exceptional work and explore new ideas.

• Open Source Roots – Founded on community-driven principles that influence our work practices.

• Empowered Teams – A culture characterized by high trust, low ego, valuing outcomes over appearances.

• Career Growth Pathways – Clearly defined opportunities for professional development and advancement.

• Approachable Leadership – Transparent executives who are involved, visible, and relatable.

• Passionate People – Join a team of intelligent, supportive individuals who deeply care about their work.

• In-Person Onboarding - We want you to thrive from day one alongside your fellow new ‘Grafanistas’ to learn all about our operations and culture.

• Balance is Key - We uphold a global annual leave policy of 30 days per year, with 3 days set aside for Grafana Shutdown Days to allow the team to truly disconnect. *We will comply with local legislation where applicable.