Senior Solution Architect

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the design and architecture of the customer's Agiloft instance, ensuring that solutions are efficient, effective, scalable, maintainable, and aligned with the complexities of enterprise-level requirements.

• Gather, analyze, and document client needs.

• Create detailed design documents and implementation strategies for team collaboration and execution.

• Mentor and provide constructive feedback to junior team members, ensuring the delivery of high-quality outputs.

• Manage client relationships, addressing escalations with a focus on solutions.

• Provide comprehensive documentation and client training to facilitate successful solution integration.

• Offer insights to product and engineering teams to promote ongoing product enhancements.

• Assist and advise system integration (SI) partners to improve overall implementation results.

• Participate in internal initiatives that aim to optimize implementation processes and enhance client success.

• Keep up-to-date with Agiloft product offerings, roadmap, and industry best practices.

• Utilize product knowledge effectively to deliver top-notch consulting services.

• Actively learn and embrace new features, including AI-enabled functionalities, and convert them into customer value.

• Responsibly leverage AI to boost efficiency, productivity, and value delivery, continually assessing opportunities where AI can improve processes, workflows, and outcomes.

• Approximately 10% travel is expected.

• Additional duties as assigned.

⛳️ Requirements

• Education: Bachelor’s degree in a technical discipline or equivalent experience.

• 4-8 years of experience as a Solution Architect in Legal Tech/CLM or equivalent demonstrated experience. A minimum of 1 year with Agiloft is advantageous.

• Strong analytical and problem-solving abilities, with a solid understanding of SaaS technologies and database concepts.

• Proven track record of managing timelines, business requirements, and client expectations in complex projects.

• Outstanding communication, presentation, and technical writing skills.

• Demonstrated leadership and mentoring skills.

• A growth mindset and a willingness to go beyond the role's expectations to support company success.

🏝️ Benefits

• Floating holidays

• Quarterly wellness day

• Support for multiple Employee Resource Groups (ERGs)

• Healthy work/life balance