Senior Pre-Sales Solutions Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Lead the technical discovery process to identify strategic opportunities. Align business objectives with measurable technical success criteria and develop an evaluation plan.

• Design, scope, and implement Proofs of Concept (POCs) that demonstrate value. Establish datasets, metrics, and timelines that result in a clear technical achievement.

• Develop lightweight prototypes, sample integrations, and demonstrations utilizing Deepgram SDKs and APIs.

• Provide architectural guidance focusing on accuracy, latency, scalability, and cost considerations. Address cloud, self-hosted, hybrid, and data residency requirements.

• Manage security and compliance initiatives relevant to the APAC region. Prepare concise responses for Singapore PDPA, Japan APPI, Korea PIPA, Australia’s Privacy Act, and India’s DPDP Act.

• Diagnose and resolve issues during evaluations. Collaborate with Product, Engineering, and Support teams to swiftly remove obstacles for customers.

• Develop reusable assets that can scale. Transform frequent requests into functioning samples, reference architectures, runbooks, and field guides.

• Collaborate with Solutions Architects and Support for uninterrupted continuity after initial successes. Remain engaged during expansion phases as necessary.

• Empower field teams. Work alongside AEs, CSMs, and partners on positioning, demonstrations, and technical validation for priority use cases.

⛳️ Requirements

• A minimum of 5 years in Solutions Engineering or a comparable customer-facing technical role with a focus on pre-sales.

• Professional software engineering experience in at least one language, such as JavaScript/TypeScript, Python, or Rust. Capable of developing POCs and tools for real user applications.

• Practical experience with contemporary cloud platforms. Proficient in Docker, Kubernetes, networking fundamentals, and secure API design.

• Proven success in leading POCs for enterprise clients and achieving technical victories.

• Strong written and verbal communication skills that resonate with both technical and executive audiences.

• Excellent proficiency in written and spoken English. Knowledge of additional Asian languages is a significant advantage, particularly Japanese, Korean, Mandarin, or Hindi.

• Understanding of procurement, InfoSec, and data privacy requirements across the APAC region.

• Willingness to travel within the region for key customer milestones, with an estimated travel requirement of 10 to 20 percent.

🏝️ Benefits

• Medical, dental, and vision benefits

• Annual wellness stipend

• Mental health support

• Life, Short-Term Disability (STD), and Long-Term Disability (LTD) Income Insurance Plans

• Unlimited Paid Time Off (PTO)

• Generous paid parental leave

• Flexible work schedule

• 12 Paid US company holidays

• Quarterly personal productivity stipend

• One-time stipend for home office improvements

• 401(k) plan with company matching

• Tax Savings Programs

• Learning and Education stipend

• Opportunities to participate in talks and conferences

• Access to Employee Resource Groups

• AI enablement workshops and sessions