Senior Manager, Software Engineering

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Lead a team of exceptional Software Engineers focused on essential systems that are directly utilized by our customers.

• Collaborate with Product and Engineering colleagues throughout the organization to create a technical strategy for your team and long-term plans aimed at delivering value to Twilio customers.

• Enhance reliability, operational efficiency, and customer experience metrics that are vital to Twilio's Billing Experience.

• Shape the direction, culture, and engineering standards across the entire team.

• Continuously improve practices to foster the growth, development, and enhancement of both individuals and the team.

• Recruit, mentor, and nurture top-tier engineering talent, contributing to Twilio’s talent evolution.

⛳️ Requirements

• Over 10 years of experience working with large-scale distributed systems.

• More than 3 years of experience in managing engineering teams.

• Experience leading 1-2 teams consisting of 8 or more engineers.

• Knowledge of architectural patterns and best practices for high-scale web applications (e.g., well-structured APIs, Backend For Frontend, Domain Driven Development).

• Capability to delve into technical specifics and provide guidance to the team as necessary.

• Strong customer-centric approach, taking the time to thoroughly understand their needs and ensuring we address their challenges.

• Proven history of delivering results in a fast-paced and uncertain environment.

• Previous experience in the Billing domain with insights into industry trends is highly desirable.

• Strong emphasis on providing outstanding user experiences with a customer-first approach.

• Prior experience in E-Commerce or Billing is preferred.

🏝️ Benefits

• Competitive salary.

• Generous vacation policy.

• Extensive parental and wellness leave.

• Comprehensive healthcare coverage.

• Retirement savings program.