
Senior Manager, Software Engineering
Posted May 30

Posted May 30
This is a fully remote position, open to applicants in Ireland.
• Lead a team of exceptional Software Engineers focused on essential systems that are directly utilized by our customers.
• Collaborate with Product and Engineering colleagues throughout the organization to create a technical strategy for your team and long-term plans aimed at delivering value to Twilio customers.
• Enhance reliability, operational efficiency, and customer experience metrics that are vital to Twilio's Billing Experience.
• Shape the direction, culture, and engineering standards across the entire team.
• Continuously improve practices to foster the growth, development, and enhancement of both individuals and the team.
• Recruit, mentor, and nurture top-tier engineering talent, contributing to Twilio’s talent evolution.
• Over 10 years of experience working with large-scale distributed systems.
• More than 3 years of experience in managing engineering teams.
• Experience leading 1-2 teams consisting of 8 or more engineers.
• Knowledge of architectural patterns and best practices for high-scale web applications (e.g., well-structured APIs, Backend For Frontend, Domain Driven Development).
• Capability to delve into technical specifics and provide guidance to the team as necessary.
• Strong customer-centric approach, taking the time to thoroughly understand their needs and ensuring we address their challenges.
• Proven history of delivering results in a fast-paced and uncertain environment.
• Previous experience in the Billing domain with insights into industry trends is highly desirable.
• Strong emphasis on providing outstanding user experiences with a customer-first approach.
• Prior experience in E-Commerce or Billing is preferred.
• Competitive salary.
• Generous vacation policy.
• Extensive parental and wellness leave.
• Comprehensive healthcare coverage.
• Retirement savings program.
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