Senior Loan Processor, Credit Analyst

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Review all loan applications prior to submission to verify accuracy, completeness, and compliance with lender policies.

• Evaluate deal structure, serviceability, and documentation in line with specific lender requirements.

• Identify and address issues before lodgement to minimize reworks, delays, and declines.

• Collaborate with brokers to request any missing information or highlight structural concerns promptly.

• Assume complete responsibility for the post-lodgement pipeline from submission to settlement.

• Actively follow up with lenders for updates, approvals, and any outstanding conditions.

• Convey deal progress to clients and brokers promptly and professionally.

• Raise any delays or issues early and oversee them through to resolution.

• Keep accurate and current deal status records within the CRM.

• Identify bottlenecks and inefficiencies in the lodgement-to-settlement process.

• Contribute to the creation and enhancement of team SOPs and checklists.

• Ensure adherence to Australian Privacy Act obligations and requirements of credit licensees.

• Support initiatives aimed at continuous improvement in deal quality and turnaround times.

⛳️ Requirements

• A minimum of 3 years of experience in mortgage broking, loan processing, or credit assessment.

• Strong understanding of residential lending policies across major Australian lenders.

• Proficient in CRM platforms, preferably Infynity or comparable mortgage broking tools.

• Demonstrated capability to analyze a credit file and detect structural or compliance issues.

• Proven track record of independently managing a loan pipeline from lodgement through to settlement.

• Certificate IV in Finance and Mortgage Broking is preferred, or equivalent industry experience.

• Exceptional attention to detail with strong written and verbal communication skills.

🏝️ Benefits

• Competitive salary package commensurate with experience.

• Opportunities for professional development and career advancement.

• Supportive team environment fostering collaboration and innovation.

• Access to industry-leading tools and resources.

• Flexible working arrangements to promote work-life balance.