Senior DevOps Engineer – Core

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Design, implement, and automate extensive distributed systems.

• Develop tools and automation to enhance availability, scalability, latency, and efficiency at Five9.

• Collaborate with Engineering teams to deliver high-quality software in a dynamic environment.

• Oversee production and development environments to create preventive strategies and ensure a seamless customer experience.

• Partner with delivery teams to implement software enhancements aimed at increasing availability and reducing MTTD.

• Engage in on-call rotation (8-hour shift, 7 days a week, every 3-4 weeks).

⛳️ Requirements

• A minimum of 7 years of experience with public cloud platforms (GCP or AWS).

• At least 7 years of experience with private cloud technologies (OpenStack, VMware ESXi).

• Over 7 years of experience working with Linux (CentOS/Ubuntu).

• Extensive knowledge in networking with 7+ years of experience.

• Proficient in orchestration and management of containers using Kubernetes, Helm, GKE, and Docker.

• Familiarity with GitLab, ArgoCD, and CI/CD methodologies and tools.

• Experience in Infrastructure as Code (Terraform), Python, or other scripting languages.

• Knowledge of Ansible configuration management tool.

• Skilled in using observability tools like Prometheus, Loki, Alertmanager, and Grafana.

• Strong problem-solving and analytical abilities.

• Experience with Incident Management Processes, SRE best practices, and continuous improvement initiatives.

• Proven experience in designing large-scale distributed systems.

• Knowledgeable about DevOps/DevSecOps methodologies and best practices.

• Excellent verbal and written communication skills.

• Bachelor's degree in Computer Science or equivalent experience.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.

• Opportunities for professional development.