Senior Credit Analyst – Australian Mortgage

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Submission Accuracy: Carry out complete applications through ApplyOnline and various lender platforms (Big 4, Macquarie, etc.) with no errors.

• The "Fast Track": Take charge of straightforward residential files (PAYG Refinance, First Home Buyers) from inception to completion independently.

• Technical Assistance: Work alongside the Credit Specialist on more complicated files; you will be responsible for document verification, data entry, and managing Missing Information Requests (MIR) for these transactions.

• Lender & Client Interaction: Serve as the main contact for lenders to expedite files towards approval. Engage with clients during the "processing phase" to guarantee a five-star experience.

• Process Documentation: Support the Principal in developing and sustaining a comprehensive Operations Manual by recording workflows and creating templates as the business grows.

⛳️ Requirements

• At least 3–5 years of experience as a Loan Processor in an Australian Mortgage Brokerage.

• Software Proficiency: Advanced knowledge of ApplyOnline, MyCRM (or similar CRM systems), and lender portals.

• Policy Knowledge: A solid comprehension of standard lender requirements (e.g., identity verification, payslip evaluation, and living expense categories).

• Communication Skills: Outstanding written and verbal English skills. You should be confident in explaining "next steps" to Australian clients.

• Work Ethic: Proven ability to handle a high-volume pipeline (e.g., $3M+ monthly) while maintaining quality standards.

🏝️ Benefits

• AU Holidays