Senior Analyst, Process Optimization Engineering

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Identify opportunities for improvement.

• Assist process owners in pinpointing enhancement possibilities.

• Contextualize and conceptualize objectives and requirements within the framework of:

• Mission Statement

• Mission Leader role definition

• STRIDES values

• Manage operational information.

• Collaborate with business teams, utilizing technology as necessary.

• Aid process owners in refining existing processes and addressing process-related challenges.

• Conduct meetings, gather data, analyze information, and document processes.

• Examine and enhance current processes.

• Provide training to standardize terminology across various areas, departments, and geographical regions.

• Facilitate process workshops.

• Lead workshops focused on process redesign.

• Facilitate process mapping and business process reengineering efforts.

• Document objectives, analyses, and conclusions.

• Provide training on tools for process improvement.

• Assist in documenting policies and procedures that stem from enhanced processes.

• Support the presentation of improved processes to stakeholders for discussion.

• Executive and client support.

• Assist executives responsible for strategic client relationships in process optimization initiatives.

• Present process improvement initiatives and outcomes to clients at the executive level.

• Monitor, evaluate, and recommend solutions for both transactional and strategic challenges, including those outside of the defined scope of work.

• Develop strong relationships with line management to ensure alignment with business objectives.

• Build robust client relationships founded on trust and confidentiality.

• Conduct audits and assessments.

• Perform moderately complex audits and assessments of internal processes to ensure compliance.

• Conduct audits related to:

• Newly hired employees

• Technology management

• Project and program management

• Supplier management

• Draft audit reports and present issues alongside practical cross-functional solutions.

• Complete assigned audits within the allocated budget timelines.

• Identify emerging risks and propose improvement solutions.

• Contribute to enhancements in the audit process, including automated routines.

• Apply internal audit standards, policies, and regulations.

• Continuously plan for future operations and procedural enhancements within the quality department.

⛳️ Requirements

• Bachelor's degree is required.

• A degree in Engineering, IT, or Business is preferred.

• Six Sigma BLACK Belt certification is mandatory.

• A minimum of 5 years of relevant work experience is required.

• Familiarity with continuous improvement methodologies such as Lean, 5S, and Theory of Constraints is preferred.

• Knowledge of Business Process Reengineering is preferred.

• Familiarity with ERP, CRM, BPM, BI, and basic statistical analysis tools is preferred.

• Excellent verbal and written communication skills.

• Proficient in the English language.

• Strong analytical and questioning skills to comprehend client needs and priorities.

• Strong representation and ambassadorship for Qualfon.

• Willingness to travel.

🏝️ Benefits

• Competitive salary.

• Flexible working hours.

• Professional development budget.

• Home office setup allowance.

• Global team events.