SAP WM Consultant

This is a fully remote position, open to applicants in Romania.

📋 Description

• Provide advanced support for SAP Logistics & Operations.

• Facilitate issue resolution, conduct root-cause analysis, and promote continuous improvement.

• Work alongside business stakeholders to convert requirements into IT solutions.

• Ensure the system's stability, performance, and appropriate documentation.

• Collaborate with cross-functional IT teams for comprehensive process alignment.

• Assist in testing cycles, upgrades, and manage change requests.

• Train key users and facilitate knowledge transfer.

⛳️ Requirements

• Professional experience in supporting SAP logistics modules (WM/EWM, LE) within an international context.

• Strong grasp of end-to-end logistics, including warehouse, production, and quality processes.

• Experience in global ERP template support and process harmonization.

• Proven experience providing Second Level Support in an IT operations setting, which includes: analyzing and resolving complex functional/logistics issues escalated from First Level Support; conducting thorough root-cause analysis (functional, interface, and data); coordinating solutions with integration teams, SAP teams, and external vendors; ensuring clear and structured communication back to support teams and business users.

• Experience managing third-party logistics integrations (3PL systems, labeling solutions, scanners/RF/mobile devices).

• Knowledge of labeling standards and understanding of packaging hierarchy.

• Capability to operate in a structured support environment (SLA-driven, ticket-based, priority handling).

• Proficiency in documenting solutions, known errors, work instructions, and configuration impacts for global support teams.

• Strong analytical thinking, problem-solving abilities, and capability to diagnose cross-module issues.

• Excellent communication skills and the ability to collaborate with global logistics, warehouse, production, procurement, and quality teams.

• Familiarity with ITIL principles for Incident, Problem, and Change Management.

• Experience with Handling Unit Management (HUM), including packaging, palletization, packing instructions, handling unit labels, and warehouse execution with HUs.

• Practical experience with warehouse and shop-floor technologies (barcode scanners, RF devices, mobile applications, label printers).

• Basic understanding of PP, QM, and PM modules.

🏝️ Benefits

• Health insurance

• 401(k)

• Paid time off

• Professional development opportunities