SAP S/4HANA Service Consultant

This is a fully remote position, open to applicants in Romania.

📋 Description

• Analyze, design, and document customer service workflows within SAP S/4HANA Service.

• Gather requirements and produce functional specifications.

• Configure and develop SAP S/4HANA Service, covering aspects such as Service/CS order types, partner determination, and pricing.

• Conduct testing and provide support to project teams during the implementation phase.

• Collaborate closely with interconnected processes like Order-to-Cash (SD), Source-to-Pay (MM), and Acquire-to-Decommission (EAM).

• Assist with technical matters, including code analysis and basic ABAP debugging.

• Provide guidance to business units on process enhancement and best practices.

⛳️ Requirements

• A completed degree in Business Administration, Economics, or Business Informatics.

• 2–3 years of experience in configuring SAP S/4HANA Service Management or SAP Customer Service.

• Strong background in customer service processes along with solid skills in requirements analysis.

• Familiarity with related SAP processes such as Order-to-Cash (SD), Source-to-Pay (MM), and Acquire-to-Decommission (EAM) is advantageous.

• Practical experience in reading ABAP code and performing basic debugging activities.

• Proficient in process documentation and crafting clear, comprehensible specifications.

• A keen interest in AI-driven tools and the ability to incorporate them into daily tasks.

• An open personality with quick learning abilities.

• Proficient in both German and English, with a willingness to travel.

🏝️ Benefits

• Career model: We believe in crafting a career path tailored to your individual needs, offering development opportunities that align with your vision and pace.

• Continuing education: Let's grow together! Stay current with over 200 training days annually in our Academy, or pursue further education through certification courses or a part-time Master’s or MBA.

• German classes: We encourage language acquisition, which will be beneficial for your career advancement.

• Leadership culture: Respect, appreciation, and top-tier expertise are foundational to our "Coaching & Leading" leadership model.

• Mobile Work: Flexible, remote working arrangements are integral to our culture.

• Me-Time: We offer personalized vacation days that increase annually (up to 30 days) based on your tenure with the company, in addition to flexible working hours.

• Private Health Insurance: Your well-being is our priority; your health matters to us.

• Multi-benefits Platform: Flexibility is part of our core values, reflected in our diverse benefits.

• Mindfulness & Health: The Mindfulness Community provides mindfulness training and regular discussions.

• Events: Numerous networking and celebration events are an essential part of our Wavestone culture.