SAP EWM Support Consultant – Manufacturing & Logistics

This is a fully remote position, open to applicants in Austria.

📋 Description

• Deliver BAU support for SAP EWM and logistics processes related to manufacturing across LDC live sites, with a primary focus on operations in Austria and Schaftenau.

• Oversee incoming tickets, defects, and change requests utilizing designated service management tools.

• Collaborate with GPOs and business stakeholders to confirm requirements and determine subsequent actions.

• Analyze and suggest solutions in partnership with local business teams, LDC Core, Adopt, TD, GPO, and AMS teams.

• Assist in implementing approved change requests within SAP EWM and associated logistics/manufacturing systems.

• Engage in CAB meetings to present and secure approvals for proposed system modifications.

• Work closely with LDC design, adoption, and BAU teams to ensure robust operational support and ongoing improvement.

• Support logistics operations related to warehouse management processes and associated manufacturing activities.

• Ensure effective collaboration between SAP and related satellite systems, including MES and local warehouse systems.

• Contribute to a seamless service transition and continuous delivery support within the existing SAP environment.

⛳️ Requirements

• Extensive experience with SAP EWM and manufacturing-related logistics processes.

• Strong understanding of warehouse systems (WHS) and operational processes at Austria-based sites, particularly in Schaftenau.

• Proven knowledge of Drug Substance (DS) and Drug Product (DP) business processes in pharmaceutical/manufacturing contexts.

• In-depth expertise in SAP and connected satellite systems, especially MES and local warehouse systems.

• Previous participation in current SAP transformation or implementation projects, with a solid understanding of related business processes and system landscape.

• Experience in supporting BAU activities, including ticket handling, defect management, and change request implementation.

• Ability to collaborate effectively with business stakeholders, technical teams, AMS, and governance bodies such as CAB.

• Strong analytical and problem-solving abilities with a proactive support mindset.

• Excellent communication and stakeholder management skills in complex global settings.

• Capability to work in a remote environment with occasional on-site presence in Austria.

• Candidates must provide a criminal record extract no older than three months.

🏝️ Benefits

• Diverse range of activities, tasks, and projects.

• Flexible working conditions.

• Minimum of 5 weeks of vacation.

• Paid sick days.

• Meal vouchers.

• Vouchers for special occasions (birthday, wedding, and newborn surprises).

• Contributions to wellness programs (multisport card).

• Fishing for Friends program – our referral initiative.

• Refreshments available at the D-ploy office.

• Opportunities for further development and professional growth.

• Friendly and international work environment.

• Company-sponsored events.

• Competitive salary along with various benefits.