This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Delivers daily SAP Basis support, encompassing system monitoring, incident management, user administration, transport execution, and technical troubleshooting.

• Guarantees dependable and compliant operation of SAP landscapes through proactive monitoring, incident resolution, maintenance tasks, and well-documented operational procedures.

• Conducts system health assessments, log reviews, and performance evaluations.

• Triage and address incidents, escalating when necessary.

• Carry out user and authorization administration requests.

• Execute transport processes across various SAP environments.

• Perform system maintenance tasks and ensure operational readiness.

• Revise documentation, procedures, and support records.

• Handle escalations and communicate the status of ongoing issues.

⛳️ Requirements

• Over 2 years of experience in system monitoring, incident management, user administration, and transport execution.

• Strong foundational knowledge of SAP Basis.

• Proficient troubleshooting abilities across SAP applications and environments.

• Capability to adhere to structured operational processes and produce clear documentation.

• Must be a U.S. Citizen.

• Must be eligible to obtain a government clearance.

🏝️ Benefits

• We provide a collaborative and supportive community where you can feel a sense of belonging and have the opportunity to grow, learn, and thrive through practical experience, certifications, industry training, and more.