Sales Support Representative

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Deliver prompt and efficient sales administrative support to facilitate customer acquisition and retention.

• Manage sales and invoices to guarantee accurate and timely payment for customer orders.

• Compose sales documentation, proposals, reports, correspondence, sales contracts, and maintenance agreements.

• Calculate, compile, and report relevant statistics.

• Investigate customer accounts, prospects, competitors, and industry trends to assist sales teams.

• Address internal and customer inquiries.

• Coordinate with other organizational departments to verify order status and resolve customer concerns.

• Maintain current customer records.

• Operate within established policies, expectations, quality standards, and task priorities.

• Safeguard member PHI/HIPAA information while working from a designated space.

⛳️ Requirements

• Current Pharmacy Technician license issued by the Board of Pharmacy in the state of residence.

• Certification from the Pharmacy Technician Certification Board (PTCB).

• Minimum of 1 year of experience in sales, marketing, or a related field.

• Exceptional written and verbal communication skills.

• Proficiency with Microsoft Office applications.

• Valid driver's license for the state of residence.

• Evidence of personal vehicle liability insurance with coverage limits of at least 100/300/100.

• Commitment to enhancing consumer experiences continuously.

• Availability to work from 8:30 a.m. to 5:00 p.m. EST.

• Minimum home internet speed of 25 Mbps for download and 10 Mbps for upload.

• A dedicated, distraction-free workspace to protect member PHI/HIPAA information.

• Associate's or Bachelor's degree in Business or a related field (preferred).

• Experience in collecting, preparing, organizing, duplicating, and assimilating documents for meetings (preferred).

• Previous administrative experience (preferred).

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Telephone equipment provided by Humana.

• Bi-weekly internet expense payment for employees residing and working from home in California, Illinois, Montana, or South Dakota.

• Occasional travel to Humana offices for training or meetings may be necessary.