Registered Clinical Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• The Delegated Ordering Team Member is tasked with a variety of clinical administrative responsibilities, performing these duties efficiently and effectively while collaborating and communicating with the multi-disciplinary team at Medefer.

• This role requires specialization and leadership in administrative and supportive functions related to patient care.

• Ensuring Quality Assurance by verifying adherence to the correct pathways and processes, which includes completing the investigation forms mandated by consultants, along with pre-requisites and safety questions.

• Reviewing the response letters from consultants for accuracy, completeness, and appropriate outcome selection.

• Ensuring that necessary investigations are requested by Medefer’s consultants and clinicians, and managing those requests through Medefer’s platform or third-party systems.

• Assessing partial results received from providers to determine whether they should be promptly escalated to consultants or if they can wait for the complete set of patient results for a comprehensive review.

• Managing diagnostic requests.

• Conducting Significant Event investigations and ensuring that any errors are duly recorded and addressed.

• Providing ongoing feedback regarding Medefer’s platform and processes to facilitate technical fixes and enhancements.

• Upholding strict confidentiality while adhering to local and national Health and Safety regulations, as well as Medefer’s Policies and Procedures.

⛳️ Requirements

• A medical degree with training equivalent to Foundation Year 2 in the UK.

• Experience in administrative or clerical roles across various healthcare environments, such as GP surgeries, hospitals, and pharmacies.

• Prior administrative experience that involves direct patient interaction.

• Proficient in Microsoft Office applications.

• Demonstrated problem-solving abilities.

• Experience in conflict resolution and the capability to collaborate confidently with others.

🏝️ Benefits

• Workplace pension scheme.

• 28 days of annual leave in addition to standard bank holidays (pro-rated for part-time hours).

• Flexible working hours.

• Private Healthcare Insurance.

• Access to discount schemes.

• Employee Assistance Programme.

• Health and wellbeing scheme offering complimentary access to a confidential helpline, GP services, and counselling.

• Opportunities for career development, progression, and training.