Qualified Success Architect

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Take charge of the effective implementation and adoption of the Qualified Conversational Marketing Platform for both new and existing clients.

• Stay at the forefront of the latest advancements in sales and marketing technology.

• Revamp sales and marketing workflows to harness the benefits of conversational marketing.

• Guide customers through the Qualified Implementation Framework, ensuring a smooth onboarding experience.

• Collaborate with Enterprise Architects to define the ideal technical architecture for clients integrating Qualified products.

• Record technical requirements to develop a Qualified Data Model that aligns with clients' business goals.

• Build strong consultative relationships with various business units within client organizations.

• Recognize successful clients and partner with the Marketing team to create advocates through case studies and testimonials.

• Conduct executive analyses of customer health scores to meet renewal objectives.

⛳️ Requirements

• Minimum of 3 years of experience in Mid Market/Enterprise software.

• Exceptional interpersonal, communication, persuasion, presentation, and writing abilities.

• In-depth working experience with Salesforce CRM.

• Familiarity with marketing automation systems.

• Understanding of web/scripting technologies, including HTML, CSS, JavaScript, and SaaS applications.

• Excellent problem-solving skills, with the capability to deliver technical solutions that meet business requirements.

• Willingness to thrive in a fast-paced startup environment with diverse responsibilities.

• A bachelor's degree is required.

• A strong passion for enabling customer success through software solutions.

🏝️ Benefits

• Experience a dynamic environment where hard work, continuous learning, and enjoyment are part of the daily routine.

• Receive coaching and education for key stakeholders on Conversational Marketing.

• Conduct Quarterly Business Reviews with essential stakeholders.

• Participate in internal product discussions, translating customer feedback into actionable insights.