Punjabi Language Interpreter

This is a fully remote position, open to applicants in India.

📋 Description

• Accurately conveys concepts and meanings between languages and English, maintaining complexity, clarity, tone, and style while adhering to the grammatical and syntactical rules of both languages.

• Provides exact renditions of messages, capturing every detail of the conversation, and is prepared for challenging calls at any given moment.

• Utilizes strong customer service and communication abilities, demonstrating clear enunciation, pronunciation, a pleasant and professional voice, as well as courteous expressions.

• Adheres to client instructions, manages call flow without dominating the conversation, and refrains from engaging with the limited English speaker without the client's consent.

• Maintains composure during calls, particularly when one of the primary speakers is unclear or agitated, especially in emergency situations.

• Remains punctual and accessible during designated work hours.

• Ensures reliable internet access for work-related electronic communication.

• Performs all other assigned duties.

• Candidates should be open to working Rotational Shifts (including night shifts).

• Working days: 5 days (with 2 rotational days off).

⛳️ Requirements

• High School diploma or equivalent.

• Native fluency in English and the relevant language.

• Advanced understanding of cultural dynamics, including cultural implications and idiomatic expressions of the language.

• Exceptional listening, retention, and note-taking skills to ensure a high degree of accuracy.

• Ability to focus, maintain detachment from the conversation, and stay neutral and objective at all times.

• Capability to explain specific cultural concepts to prevent miscommunication, with client permission or upon request.

🏝️ Benefits

• Overtime pay.

• Mediclaim coverage (includes the employee, spouse, and 2 children from the first day of employment).

• Additional incentives based on performance.