Production Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a bridge between internal teams and external clients.

• Manage and actively participate in the entire loan process from initiation to completion.

• Deliver exceptional customer service by maintaining communication with borrowers.

• Evaluate and audit income, assets, conduct DU, and confirm credit documentation.

• Examine mortgage loan disclosure packages and present them to the borrower.

• Help in overseeing a diverse pipeline of loan types.

• Ensure the loan structure offers the most suitable program based on the borrower’s financial situation.

• Check files for any missing documentation.

• Discuss loan programs and associated costs with borrowers.

• Perform pre-underwriting tasks to facilitate loan approval.

⛳️ Requirements

• A Bachelor’s degree and/or a relevant combination of education and experience.

• 3-5 years of experience in residential mortgage processing.

• Familiarity with Encompass LOS is preferred.

• Previous experience in underwriting or processing is advantageous.

• Understanding of RESPA guidelines and all mortgage and consumer regulations.

• Proficient in DU, LP, Microsoft Outlook, and Windows.

• Strong mathematical and analytical skills.

• Excellent verbal and written communication abilities.

• Outstanding prioritization and time management skills to meet deadlines.

🏝️ Benefits

• Medical insurance.

• Dental coverage.

• Vision benefits.

• 401K plan.

• Company-sponsored short-term disability.

• Employee assistance program.

• Wellness initiative.