Production Control Analyst

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Oversee enterprise job scheduling and file transfer operations to support essential business applications and functions.

• Track system performance and address production issues through root cause analysis to enhance reliability and prevent repeated incidents.

• Streamline operational processes by creating scripts and identifying opportunities to minimize manual labor and boost efficiency.

• Assist with data warehouse and data mart processing by managing batch jobs and file transfer activities.

• Work in collaboration with business partners, IT teams, and vendors to implement system improvements and maintain stable production settings.

• Create and implement test plans while adhering to change management and production control standards.

• Ensure accurate technical documentation, operational procedures, and knowledge base resources are maintained to support ongoing operations.

• Provide on-call support and aid in business continuity and disaster recovery initiatives for supported applications and systems.

⛳️ Requirements

• Associate's degree in Computer Information Systems, Business, or a comparable combination of education and experience.

• A minimum of 3 years of experience in information technology, computer operations, or a related technical field.

• Proven experience supporting enterprise systems, troubleshooting production problems, and adhering to change management processes.

• Excellent analytical, problem-solving, and communication abilities.

• Preferred: 5 or more years of experience in computer operations or systems monitoring.

• Preferred: At least 1 year of experience with BMC Control-M, Momentum, or similar enterprise scheduling and workload automation tools.

• Preferred: Experience in developing scripts to automate operational tasks.

• Preferred: Familiarity with IBM Power Systems, Windows, UNIX environments, and data warehouse operations.

🏝️ Benefits

• Retirement savings options including both 401(k) and Pension plans.

• Paid time off for volunteering in your community.

• Opportunities to connect with colleagues through our diversity-focused Colleague Resource Groups.

• Competitive salaries along with professional development and advancement opportunities.

• Additional benefits such as well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits, and much more.

• Personal banking, loan, investment, and insurance benefits.