Process Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Organize and structure the essential knowledge of the company (Sales, Customer Success (CS), Strategy, Product)

• Convert meetings, documents, and materials into well-organized content for contextual use

• Develop and refine frameworks, models, and operational playbooks

• Establish standards for documentation, organization, and information updates

• Ensure the consistency and reliability of the available knowledge

• Organize content and contexts for application in Artificial Intelligence

• Regularly utilize AI tools for analysis, synthesis, and content creation

• Collaborate closely with business areas to capture and translate knowledge

• Identify and eliminate redundancies, inconsistencies, and unnecessary rework

• Create simple automations and integrations to enhance information flow between systems

• Contribute to the ongoing evolution of the company's organizational systems

⛳️ Requirements

• Proven experience in organizing and structuring knowledge

• Strong capability to synthesize information and articulate clearly

• Experience in creating models, standards, and playbooks

• Ability to structure information for everyday practical use

• Active engagement with generative AI tools (e.g., Claude, GPT, Gemini, or similar)

• Familiarity with documentation and organization tools (such as Notion, Google Docs, or similar)

• Experience with no-code and low-code tools (n8n, Zapier, etc.) for process automation

• Competence in performing basic integrations between systems (e.g., CRM, task management, document systems)

• Solid understanding of business processes

🏝️ Benefits

• Remote work

• Autonomy

• Opportunity to transform information into operational efficiency

• Opportunities for continuous learning and professional development