Patient Support Customer Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to incoming calls from patients and their families

• Offer support and information regarding healthcare services

• Triage calls and direct them to the relevant department

• Address customer issues promptly and efficiently

• Follow up with customers to ensure their satisfaction

⛳️ Requirements

• Must be 18 years of age or older

• High school diploma or GED required

• Minimum of 6 months experience in customer service

• Basic proficiency in computer skills

• Excellent verbal and written communication abilities

• Capability to work both independently and collaboratively

• Proficiency in managing stressful situations

• Eagerness to learn and develop professionally

• Must successfully pass a background check as part of pre-employment screening

🏝️ Benefits

• Paid training

• Paid time off

• Bonus program

• 401(k) plan

• Life insurance

• Employee assistance program