Parts Interpreter

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Interpret and procure parts as requested by technicians and internal departments.

• Place orders for parts with accuracy and efficiency to fulfill operational needs.

• Address phone inquiries in a professional and timely manner.

• Deliver exceptional customer service to both internal and external stakeholders.

• Assist the Service Department by supplying required parts promptly.

• Communicate effectively with the Service, Pre-Delivery, and Warehouse teams.

• Support internal business requirements as necessary.

• Unpack stock orders and ensure a clean, organized parts department.

• Receive and process incoming parts orders, branch transfers, and supplier deliveries.

• Safely and efficiently load and unload incoming and outgoing goods.

• Maintain precise inventory and stock records.

• Perform additional tasks as assigned by management.

⛳️ Requirements

• At least 1 year of experience in automotive dealership parts sales and interpretation.

• Experience working within a dealership parts department environment.

• Familiarity with automotive parts identification and ordering processes.

• Strong work ethic combined with a positive, proactive attitude.

• Excellent customer service skills and stakeholder management abilities.

• Strong written and verbal communication skills.

• High attention to detail and commitment to accuracy.

• Ability to consistently follow established processes and procedures.

• Professional appearance and dedication to producing quality work.

• Intermediate skills in Microsoft Office 365.

• Experience using ERA Systems.

• Honest, reliable, and punctual.

• Equipment is self-provided with specifications outlined in the job description.

🏝️ Benefits

• 20 Paid Time Off days.

• Referral Bonus – 70 AUD for each successful referral to the Wingman platform (paid at the first month mark with a client contract).

• Annual Trip – an opportunity to connect with the broader Wingman community in person.

• Dedicated Support Contact (CSM) – support to help you succeed and stay connected.

• Access to a Network – collaborate with fellow contractors and onshore specialists.

• Opportunities to Upskill – optional sessions, peer learning, and developmental pathways.

• More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads.

• High-Impact Projects – collaborate with top-tier Australian partners on significant assignments.

• Flexibility First – complete your work in your own way, with full autonomy on achieving outcomes.

• Advisory Support – HR, Tax, and setup guidance to ensure seamless contracting.

• 100% Work-From-Home Contracts – all engagements designed for remote delivery.