Lead QA Engineer

📋 Description

• Serve as the independent authority on quality for all externally developed applications and systems.

• Validate all features delivered by vendors prior to release, including functional, regression, and integration testing.

• Confirm that solutions align with business requirements rather than merely technical specifications.

• Identify gaps that vendors may overlook or inadequately test.

• Define and execute a quality assurance strategy across all systems.

• Establish test plans, acceptance criteria frameworks, and checklists for release readiness.

• Implement automation where suitable, without overengineering.

• Review and critically assess vendor-generated test cases, QA processes, and approaches to defect resolution.

• Ensure that vendors are not evaluating their own work.

• Proactively escalate quality risks in a clear and timely manner.

• Take ownership of testing across system boundaries, including ERP, eCommerce, CRM, and data platforms.

• Validate real-world workflows such as order-to-cash, customer journeys, and data flows.

• Identify failures that may only manifest in end-to-end scenarios.

• Ensure data accuracy and proper transformations and mappings across systems.

• Validate reporting outputs and dashboards against source systems.

• Act as a gatekeeper for production releases with clearly defined go/no-go criteria.

• Engage in sprint reviews and release planning activities.

⛳️ Requirements

• 5–10+ years of experience in QA or software testing roles.

• Proficiency in English, both written and oral, at least at a B2 level (90% or above).

• Experience in vendor-led or outsourced development environments.

• Strong understanding of both manual and automated testing methodologies.

• Experience with API testing tools, such as Postman or similar.

• Familiarity with test management tools like TestRail, Zephyr, or their equivalents.

• Experience in testing across integrated systems, including ERP (e.g., Microsoft Dynamics, NetSuite) and CRM systems.

• Independent thinker who is not swayed by vendor narratives.

• Detail-oriented, able to uncover issues that others might overlook.

• Business-savvy, conducting tests based on real-world usage rather than just specifications.

• Assertive communicator, willing to halt releases when necessary.

• Systems-oriented, with an understanding of how failures can cascade across platforms.

🏝️ Benefits

• Flexible working schedules.

• A genuine work-life balance.

• Compensation in US Dollars.