Lead Onboarding – Process Analyst

This is a fully remote position, open to applicants in Malta.

📋 Description

• Manage partner onboarding processes independently from start to finish.

• Conduct due diligence tasks, which include collecting, verifying, and tracking documentation.

• Ensure that all documentation is complete, accurate, and organized in a centralized and structured manner.

• Assist in the preparation of licensing applications and coordinate license renewals, including document collection and tracking.

• Maintain documentation related to licensing and ensure updates and submissions are completed on time.

• Support audit preparations by gathering, organizing, and tracking necessary documentation and evidence.

• Enhance internal trackers, workflows, and documentation standards.

• Ensure the consistent application of internal processes across all partners and jurisdictions.

• Identify inefficiencies or gaps in current processes and suggest practical enhancements.

• Collaborate with Legal, Compliance, and business teams to facilitate smooth and timely execution.

⛳️ Requirements

• A minimum of 3–5 years of experience in a regulated gaming environment is essential.

• A background in compliance, regulatory support, licensing, or operational roles within regulated sectors.

• Experience with onboarding, due diligence, KYC/KYB, licensing support, audit support, or related structured processes.

• Strong knowledge of documentation requirements in regulated businesses.

• Experience in maintaining trackers, repositories, logs, or structured databases.

• Capability to independently manage processes from inception to completion with minimal supervision.

• Excellent organizational and process management skills.

• High attention to detail and ability to recognize missing information, inconsistencies, and documentation gaps.

• Strong follow-up skills and the ability to coordinate with stakeholders to gather missing information.

• Proficiency in handling confidential and sensitive business information.

• Experience collaborating with multiple jurisdictions or international stakeholders.

• Comfortable operating under deadlines, audits, and timelines set by regulators.

🏝️ Benefits

• Quarterly bonuses.

• Hybrid work model and flexible scheduling.

• Medical insurance covering you and one additional person, along with financial support for special events.

• Reimbursement for professional development and access to online English classes.

• Employee referral bonus program.