
ITOM Architect
Posted May 23

Posted May 23
This is a fully remote position, open to applicants in Europe.
• Oversee the implementation of Discovery, Service Mapping, Event Management, and AIOps.
• Create robust CMDBs utilizing CSDM, while ensuring effective governance, lifecycle management, and alignment with ITSM, SecOps, and GRC.
• Provide expert advice to clients on ITSM/ITIL processes and industry best practices.
• Develop integrations (REST APIs, MID Servers) and employ scripting (JavaScript).
• Guide junior consultants and actively participate in our knowledge-sharing sessions.
• Lead workshops and deliver solutions with clarity and impactful presentation.
• Offer innovative ideas, enhance processes, and contribute to the growth of our company.
• Demonstrated expertise in ServiceNow ITOM (Discovery, Service Mapping, Event Management).
• In-depth knowledge of CMDB, CSDM, and ITSM/ITIL frameworks.
• Practical technical skills: JavaScript, REST APIs, and MID Servers.
• Proven experience in leading workshops, designing solutions, and presenting to clients.
• 25 days of paid holidays plus public holidays.
• Paid mental health days and unlimited sick leave.
• Fully remote work - operate from any location of your choice.
• Async work culture - work during your most productive hours.
• Co-working sponsorship available.
• €3,000 annual travel budget for working from inspiring locations.
• Annual team retreats.
• Pop-up offices for collaborative sessions with your team in person for a few days.
• Regular career development discussions to support your continuous growth.
• Coaching, mentoring, and performance bonuses offered.
• Transparent and equitable compensation philosophy based on skills rather than geography.
• Global travel insurance provided.
Stefanini Brasil
evoila
Honeycomb.io
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