IT & Security Operations Analyst

This is a fully remote position, open to applicants in Australia.

📋 Description

• Conduct daily, weekly, and periodic IT and security checklists, emphasizing Google SecOps/Chronicle monitoring.

• Execute health checks across GCP infrastructure, SaaS applications, and security tools (alerts, compliance, CI/CD pipelines).

• Diagnose security or infrastructure issues, document resolutions, and initiate follow-up actions.

• Collaborate with DevOps and InfraOps teams on platform-level and security-related challenges.

• Recognize and suggest security and platform enhancements as you acquire business knowledge.

• Implement automation, security tools, and platform improvements to fortify cloud and SaaS environments.

• Contribute to scripts, dashboards, and operational enhancements with a focus on security and compliance.

• Provide insights from daily operations to inform long-term IT security and operational strategy.

• Occasionally assist with IT support tasks across systems, hardware, and software.

• Effectively prioritize tasks and synchronize timelines with stakeholders.

⛳️ Requirements

• Demonstrable experience in IT and security operations within cloud infrastructure (GCP) and SaaS settings.

• Practical knowledge of Google SecOps/Chronicle for threat detection and incident response.

• Strong grasp of identity and access management (Okta), including concepts such as SSO/MFA, SCIM, and RBAC.

• Familiarity with automation platforms (Zapier, N8N) and scripting (Bash, PowerShell, Python) to optimize tasks and enhance security operations.

• Experience in managing and integrating enterprise SaaS applications in a security-focused environment.

• Exposure to infrastructure-as-code tools like Terraform or a willingness to learn.

• A thoughtful and empathetic approach to end-user support across globally distributed teams.

• Hands-on experience in managing laptop fleets (macOS and ChromeOS).

🏝️ Benefits

• Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being.

• WFH set-up allowance: To ensure you have the right environment to work in, we will assist you in getting set up within your first 3 months at UpGuard.

• $1500 USD annual Learning & Development allowance: To support your career development, all team members can expense development opportunities against this allowance.

• Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.

• 18 weeks paid Parental Leave: Regardless of parenting role.

• Personal Leave Allowance: This includes sick & carer’s leave.

• Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not require mandatory attendance.

• Top-spec hardware: All team members will receive high-performance laptops for their roles.

• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work.

• Health Insurance: Coverage for health, dental, and vision needs.