Integration Developer, Workato

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, construct, test, and deploy Workato recipes, callable recipes, connections, API endpoints, and data pipelines.

• Convert business requirements into integration designs, interface specifications, field-level mappings, sequencing, error management, and reprocessing strategies.

• Create integrations across patient enrollment, benefits verification, prior authorization, copay assistance, prescription triage, specialty pharmacy, nursing, reimbursement, adherence, and refill workflows.

• Integrate Salesforce utilizing REST, Bulk, Composite APIs, Platform Events, Change Data Capture, External Services, and Named Credentials.

• Work with HL7, FHIR, X12 EDI, NCPDP, SFTP, JSON, and XML.

• Implement secure connectivity through OAuth 2.0, JWT, mutual TLS, IP allow listing, PGP, secrets management, and Workato On-Prem Agent.

• Develop custom connectors using the Workato Connector SDK.

• Oversee recipe lifecycle, environments, version control, deployments, promotions, and rollbacks.

• Instrument integrations for monitoring, notifications, retries, dead-letter handling, and SLA reporting.

• Apply PHI-appropriate practices for minimization, masking, encryption, access control, and audit logging.

• Create technical documentation, unit test scripts, defect logs, traceability evidence, and support regulated validation activities.

• Engage in client discovery sessions, design workshops, and status meetings.

• Assist in estimation and presales activities.

• Provide hypercare, production support, root cause analysis, and permanent remediation.

⛳️ Requirements

• Over 5 years of hands-on integration development experience.

• At least 3 years of experience building production integrations on Workato.

• Experience in healthcare or life sciences integration supporting patient services, hub services, or patient support program operations.

• Familiarity with hub vendors, specialty pharmacy and distribution, benefits investigation, prior authorization, copay and patient assistance programs, and adverse event capture obligations.

• Practical knowledge of the Salesforce platform, including object models, APIs, limits, authentication, sandboxes, and deployments.

• Hands-on experience with Salesforce Health Cloud or Life Sciences Cloud integration.

• Strong understanding of API design and integration patterns, including REST, SOAP, synchronous/asynchronous, event-driven, batch/bulk, idempotency, and pagination.

• Experience with HL7, FHIR, X12, NCPDP, SFTP, and file-based interchange.

• Direct experience managing PHI and PII under HIPAA regulations.

• Strong troubleshooting abilities using logs, job history, and API traces.

• Excellent written and verbal communication skills.

• Must be based in the United States and authorized to work without current or future visa sponsorship.

• Required certifications: Workato Automation Pro I and Workato Automation Pro II.

• Workato Automation Pro III certification is highly preferred.

• Experience with MuleSoft or Boomi and relevant certifications are advantageous.

• Salesforce certifications are a plus.

• Familiarity with Workato Agent Studio, genies, MCP tooling, custom connectors, Veeva, Snowflake, Databricks, Data Cloud, GxP, CSV/CSA, 21 CFR Part 11, EHR/EMR platforms, consulting, and AWS/Azure services is beneficial.

🏝️ Benefits

• Minimal travel requirements.

• Workato Automation Pro III expected to be completed within the first six months if not already acquired.

• Opportunities for internal advancement.

• Skillset development opportunities.