Integrated Absence Claims Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Engaging with claimants, employers, and various medical professionals via phone and email to collect information related to Short Term Disability Claims, Family Medical Leaves, and applicable state benefits.

• Partnering with fellow case managers, nurse case managers, and consulting physicians to ensure timely and appropriate claim decisions.

• Analyzing intricate medical records and effectively utilizing an array of tools and resources to determine suitable approval durations and future action planning.

• Performing precise financial calculations in accordance with company policies and state regulations.

⛳️ Requirements

• High School diploma or GED.

• 1-2 years of experience in claims, leaves, or customer service.

• Strong written and verbal communication abilities.

• Exceptional organizational skills with a capacity to manage multiple tasks simultaneously.

• Experience in disability and/or absence management claims.

🏝️ Benefits

• Clearly defined career paths and job levels, along with outlined behaviors for each of Lincoln's core values and leadership attributes.

• Opportunities for leadership development and virtual training.

• PTO and parental leave.

• Competitive 401K and employee benefits.

• Access to free financial counseling, health coaching, and employee assistance programs.

• Tuition assistance program.

• Flexible work arrangements that suit your needs.

• Effective productivity tools and training.