Influencer & Ambassador Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily communications with ambassadors, manage escalations, and track campaign timelines.

• Participate in weekly meetings with the Associate Director, Influencer, acting as the main point of contact for the program.

• Evaluate and authorize ambassador briefs and content prior to their distribution.

• Create weekly performance snapshots and provide monthly reports on ambassador performance, including engagement metrics, revenue attribution, top performers, and overall program health.

• Supervise budget management and address any concerns regarding spending efficiency.

• Keep track of ambassador inboxes.

• Handle gifting shipments, updates to CRM/databases, and maintain deliverable trackers.

• Share campaign briefs, creative materials, and product details with active ambassadors.

• Organize ambassador events, virtual community interactions, and product releases.

⛳️ Requirements

• 4–6+ years of experience in influencer and/or ambassador marketing, preferably within DTC or consumer goods industries.

• Knowledge of ambassador platforms, CRM tools, and performance analytics; experience with tools such as Nectar, Roster, Omni, or similar is advantageous.

• Excellent project management skills — well-organized, deadline-oriented, and adept at managing multiple workstreams.

• A collaborative communication style with experience in cross-functional teamwork.

• Ability to operate effectively at both strategic and execution levels — this position demands both capabilities.

🏝️ Benefits

• Work as an independent contractor with a significant degree of autonomy while collaborating with Caraway’s Influencer team for necessary inputs and approvals.