Graphic Designer – F&B

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop clean, refined, and brand-consistent graphics for social media platforms, newsletters, promotional materials, events, and class-related content.

• Create marketing materials utilizing Canva alongside existing brand templates.

• Assist in updating promotional items, class announcements, event visuals, and other branded materials.

• Contribute to email marketing efforts by preparing visuals, layouts, and content for newsletters based on established templates.

• Aid in managing social media content, which includes visuals, captions, basic scheduling, and ensuring brand consistency.

• Adhere to branding guidelines, standard operating procedures (SOPs), Loom videos, templates, and established workflows with precision.

• Oversee the general inbox and respond to customer inquiries in a courteous and professional manner as needed.

• Address class-related customer requests such as schedule modifications, cancellations, refunds, and general inquiries.

• Utilize Shopify to assess orders, assist with refund requests, update customer information, and manage class-related details.

• Provide support for light administrative tasks as required.

• Pose clear questions when uncertain and proactively communicate regarding task progress, obstacles, or the need for clarification.

⛳️ Requirements

• Excellent graphic design capabilities, particularly with Canva.

• Proficient in creating polished, clean, and brand-aligned visuals for social media, email campaigns, promotions, and marketing materials.

• Strong understanding of layout, branding, spacing, fonts, colors, and visual coherence.

• Experience in producing graphics for social media, newsletters, events, or small business marketing initiatives.

• Background in customer support, virtual assistance, executive support, or administrative roles is advantageous.

• Comfortable managing inboxes and addressing customer inquiries as necessary.

• Familiarity with Shopify or similar e-commerce platforms is preferred.

• Knowledge of email marketing, newsletters, and social media assistance.

• Strong written communication abilities.

• Exceptional attention to detail and the capacity to follow instructions closely.

• Good judgment when dealing with branded content, customer issues, refunds, cancellations, and schedule modifications.

• Proactive, dependable, and willing to ask questions when clarification is required.

• Capable of adhering to SOPs, Loom videos, templates, and existing workflows with minimal oversight.

🏝️ Benefits

• Opportunities for professional growth and advancement.

• Competitive compensation package, which includes Maxicare HMO.

• Work Hours:

• Full-time, Remote.