Enterprise Solutions Architect

📋 Description

• Serve as a trusted advisor to assist prospective customers in effectively implementing Ashby.

• Collaborate with Account Executives and Solutions Engineers to define and design implementation strategies for intricate enterprise opportunities.

• Convert prospective customer requirements and limitations into a customized path to go-live, which includes an implementation strategy, success milestones, and necessary service offerings to support the customer.

• Align with customer stakeholders (including executives) on desired outcomes, timelines, and responsibilities.

• Develop, negotiate, and finalize Statements of Work (SOWs) that adhere to Professional Services best practices and accurately reflect the required scope, effort, and sequencing.

• Engage in the Sales handoff to ensure a smooth transition of recommendations and expectations to the post-sales team.

• Ensure consistency between pre-sales commitments and post-sales execution by participating in kickoff calls for customers with complex or highly customized recommendations.

• Recognize patterns across opportunities (what succeeds, what fails) and leverage these insights to enhance our Enterprise Sales approach in collaboration with Leadership.

• Improve the timing and manner of service introduction and scoping within the sales cycle.

• Contribute to playbooks, frameworks, and resources that enhance our sales and service delivery processes.

⛳️ Requirements

• Over 5 years of experience in Enterprise SaaS in areas such as Solutions Consulting, Professional Services, or Management Consulting.

• Strong capability to assess business processes and convert them into scalable technical solutions.

• Experience managing complex, multi-stakeholder deals that involve significant implementation components.

• Comfort in collaborating with both pre-sales and post-sales teams.

• Exceptional communication skills, capable of influencing executives and aligning cross-functional teams.

• Strong judgment and ability to balance customer needs, business objectives, and operational feasibility.

🏝️ Benefits

• You will have the time to perform tasks properly; we prioritize high-quality work and strive to avoid quick fixes whenever possible.

• You will be promoting a product that genuinely excites our prospects and customers.

• Competitive compensation is provided.

• A 10-year exercise window for stock options allows you the freedom to purchase them when you feel financially ready, without pressure upon leaving Ashby.

• Unlimited PTO with a recommended four weeks per year. Expect to see “Vacation?” in our one-on-one agenda until you start taking it 😅.

• Twelve weeks of fully paid family leave available in the US.*

• A generous budget for equipment, software, and office furniture, ensuring you have what you need to be happy and productive!

• A $100/month education budget, with larger expenses (such as conferences) covered with manager approval.