DriveWorks Solution Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop, configure, and enhance customer solutions in DriveWorks, aligning with both business and technical requirements.

• Remain updated on DriveWorks features, releases, and best practices to deliver the most efficient solutions to customers.

• Lead or assist in client sessions to diagnose issues, offer guidance, and facilitate customer progress in crafting their solutions.

• Collect customer requirements, interpret business objectives, and convert high-level needs into actionable application designs.

• Collaborate closely with the team and project manager to advance projects, communicate updates, and coordinate deliverables.

• Execute assigned configuration and development tasks within client environments for both mentoring initiatives and larger implementation projects.

• Configure and troubleshoot DriveWorks specifications, rules, data connections, and generation processes to address issues and enhance customer environments.

• Assist in defining, organizing, and documenting solution requirements and implementation details throughout the project lifecycle.

• Engage in regular team collaboration, including end-of-day updates and project tracking.

• Represent GoEngineer professionally during client interactions and contribute to successful outcomes from project initiation through handoff.

• Represent GoEngineer in a professional manner during occasional customer visits, training sessions, and industry events.

⛳️ Requirements

• Experience with DriveWorks and the capability to contribute to development, configuration, or solution-building tasks.

• Working knowledge of SOLIDWORKS and its relevance to customer design and automation workflows.

• Demonstrated ability to work in a client-facing capacity, including gathering information, posing the right questions, and clearly communicating recommendations.

• Strong communication, collaboration, and leadership abilities, with the capacity to work independently while remaining closely aligned with the team.

• Comfortable managing uncertainty and taking initiative as a proactive individual who can help advance projects.

• Ability to support both mentoring-style engagements and longer-term development initiatives.

• Extra points for having DriveWorks Pro certification.

🏝️ Benefits

• Extended Healthcare including Prescription Coverage and Paramedical Coverage.

• Employer paid Life insurance, Short-Term and Long-Term Disability Benefits.

• Participation in GoEngineer's Vacation policy with up to 6 weeks of paid time off.

• Group Retirement & Savings Plan with employer match.

• Employer paid Life Insurance policy; optional Supplemental Life available.

• Dental, Vision, and other wellness benefits.