Director of DevOps, IT, Security

This is a fully remote position, open to applicants in Arizona, +22 more states.

📋 Description

• Lead and cultivate a high-performing organization within DevOps, IT, and Security sectors.

• Develop and implement strategic roadmaps that align with corporate goals, technological priorities, and regulatory frameworks.

• Foster a culture driven by results, emphasizing measurable outcomes, operational excellence, and ongoing enhancement.

• Collaborate with senior leadership (VP+) to ensure alignment on long-term strategies.

• Oversee and guide the architecture of DevOps.

• Promote the adoption of contemporary DevOps methodologies, focusing on developer self-service capabilities.

• Guarantee high availability and disaster recovery features across all systems.

• Enhance cost efficiency, performance, system resilience, and developer productivity.

• Manage IT operations including end-user support, device management, SaaS administration, and corporate systems.

• Ensure the delivery of efficient, secure, and scalable IT services throughout the organization.

• Standardize processes, implement necessary tools, and automate for improved quality and efficiency.

• Own and enhance the organization's security posture.

• Ensure compliance with relevant regulatory frameworks and internal policies.

• Lead initiatives in risk management and vulnerability management.

• Collaborate with product engineering teams to integrate security practices into their workflows.

• Report essential metrics (e.g., core infrastructure uptime, security posture, incidents).

• Utilize data to foster continuous improvements.

• Identify and address complex operational and technical challenges independently.

• Work collaboratively with other teams to support organizational initiatives with a positive approach.

• Promote a culture of transparency, accountability, and constructive communication across departments while advising on infrastructure, IT, and security issues.

• Establish clear priorities that are in line with departmental and company strategies.

• Mentor and develop both contributors and leaders.

• Provide consistent, actionable feedback and manage performance effectively.

• Encourage a structured, results-driven approach to work across teams.

• Act as a role model in problem-solving, collaboration, and conflict resolution.

• Anticipate staffing needs and advocate for headcount, providing justifications, job descriptions, and executing hiring practices within the Technology department's framework.

⛳️ Requirements

• Over 10 years of experience in DevOps, IT, and/or Security roles, with a proven track record at a director level or above.

• Demonstrated success in leading and expanding multi-functional teams (DevOps, IT, Security).

• Extensive expertise in AWS cloud infrastructure, CI/CD pipelines, observability tools, and infrastructure as code.

• Strong knowledge of security posture frameworks, compliance standards, and risk management practices.

• Experience in managing complex systems and addressing moderate-to-high complexity operational challenges.

• Ability to operate with significant autonomy and drive strategic initiatives from conception to execution.

• Excellent leadership, communication, and stakeholder management abilities.

• Proven experience as a people manager and growth facilitator.

• Preferred - Experience in regulated sectors (e.g., fintech, healthcare, or similar).

🏝️ Benefits

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.

• Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.

• Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.

• Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.

• Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.

• Training & Licensing Support: We invest in your professional growth with resources for training and licensing.

• Paid Time Off: We offer generous PTO—and we encourage you to use it!

• Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.

• Parental Leave: We provide paid parental leave to support you and your growing family.

• No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.

• Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.

• Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.