Digital Marketing Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Organize, facilitate, and lead regular client meetings weekly, monthly, and quarterly to review campaign performance and strategize effectively.

• Guide the campaign editorial calendar to ensure that production goals are in line with client expectations, objectives, and timelines.

• Successfully oversee client digital marketing campaigns to ensure they align with the clients' business objectives and aspirations.

• Maintain consistent communication with clients, beyond scheduled calls, to keep them updated on their marketing efforts and instill confidence in their investment.

• Address client inquiries or concerns promptly, delivering outstanding service and proactively resolving issues.

• Aim to keep client attrition low, as indicated by minimal downgrades and churn rates.

• Collaborate with internal teams (Content Production, Project Management, Web Team, etc.) to guarantee that campaign deliverables meet client expectations.

• Uphold strong organizational skills to ensure that all client requirements are met promptly and effectively using project management tools.

• Balance the advocacy for client objectives while safeguarding internal team capacity by adhering to Service Level Agreements (SLAs).

• Engage actively in a culture of continuous learning, adapting to new processes, tools, and marketing trends.

⛳️ Requirements

• A Bachelor's Degree is highly preferred.

• Minimum of five years of experience managing a portfolio of accounts in a marketing environment.

• Comfortable working in a remote setting.

• Experience in the technology, consumer electronics, or home automation sectors is advantageous.

• Background in an inside sales role is a plus.

• Familiarity with SEO, social media (both organic and paid), blogging, and both organic and paid search techniques.

• Proficiency in utilizing and interpreting data from various platforms is essential.

• Comfortable participating in frequent video conference calls throughout the week (both external and internal).

🏝️ Benefits

• Health, Dental, and Vision Insurance.

• Paid Holidays, Vacation, Sick, and Personal Time.

• Simple IRA with Company Match.

• Promotes work-life balance!

• Remote position with a flexible work schedule.

• Company-provided computer.

• Access to our Career Track and Skills Shed learning and development programs.

• A fantastic culture with amazing coworkers!