Data Entry, Registered Pharmacy Technician

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Maintain professional communication with physician offices through both verbal and written interactions at all times.

• Responsible for effective communication and documentation regarding clarification requests and their follow-up.

• Address and resolve internal inquiries within designated timeframes.

• Make outbound calls to physician offices to request prescription refills and/or to obtain updates on pending prescription clarification requests.

• Receive written prescription clarifications or refill requests and ensure that the provided information is complete and accurate.

• Adhere to all applicable policies, procedures, safety rules, and regulations.

• Understand the physical, psychological, and social challenges associated with specific disease states, assisting patients and Pharmacy Care Coordinators with drug therapy and pharmacy care matters.

• Carry out additional duties as assigned.

⛳️ Requirements

• Requires comprehensive training in business administration, accountancy, sales, marketing, computer sciences, or related fields.

• Completion of a four-year bachelor's degree program or an equivalent combination of experience and education.

• Typically requires three (3) years of experience in a healthcare-related call center environment, pharmacy physician's office, or social service setting.

• Active registration as a pharmacy technician with the State Board of Pharmacy is mandatory.

• Strong oral and written communication skills are essential.

• Proficiency in computer applications, particularly MS Office tools like Outlook, Word, Excel, and Access.

• Excellent written and verbal communication capabilities.

• Strong organization and time management skills, along with a professional demeanor, positive attitude, and initiative.

• Attention to detail, ability to learn quickly, self-motivation, proactivity, and the capacity to work independently with a high degree of initiative are required.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Backup dependent care support.

• Assistance with adoption expenses.

• Coverage for infertility treatments.

• Support for family building initiatives.

• Solutions for behavioral health.

• Paid parental leave.

• Paid caregiver leave.

• Resources for professional development.

• Mentorship opportunities.

• Employee resource groups.

• Opportunities for volunteer activities.