Data Analyst

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Gather, clean, and analyze datasets

• Evaluate datasets to uncover trends, patterns, and correlations

• Design and maintain dashboards and reports to present data visually for stakeholders

• Ensure data integrity and security

• Create and update documentation regarding data analysis processes and results

• Support the development and enhancement of data collection and analysis methodologies

• Continuously expand knowledge of products, services, and processes through training programs and ongoing learning modules

• Collaborate with various departments as necessary to address issues

• Maintain a positive, compassionate, and professional demeanor toward customers and coworkers at all times

• Comply with company policies and procedures

• Achieve or surpass performance targets for relevant KPIs

• Execute other assigned responsibilities

⛳️ Requirements

• 1-3 years of experience in a data processing, data analysis, or similar role, ideally within a call center setting

• Excellent communication skills, both spoken and written

• Proficient in computer usage and various software applications

• Expertise in data processing and analytical tools, including spreadsheets, SQL, etc.

• Financial Knowledge (Preferred): Basic comprehension of banking information, distinguishing international currencies, and managing different payment methods (e.g., Wire vs. EFT payments).

🏝️ Benefits

• Competitive compensation

• Compliance with government-mandated benefits

• Retirement Savings Program with Company Matching

• Life Insurance

• HMO coverage starting on day 1

• Paid time off

• Birthday leave

• Bonus and incentive plans

• Opportunities for skills training and personal and professional growth

• Employee Referral Program

• Experience endless fun for infinite growth.