CyberSecurity Operations Engineer – Graduate Considered

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide first and second line technical support within security and IT environments.

• Take responsibility for client issues from identification to resolution.

• Serve as a primary technical contact for clients while managing ongoing relationships.

• Conduct regular check-ins and service evaluations with clients.

• Engage in discussions regarding clients’ security and IT challenges.

• Assist clients in navigating their security and IT roadmaps, offering guidance on best practices and potential improvements.

• Troubleshoot and support security software, agents, and customized security measures.

• Assess and respond to security incidents flagged by internal monitoring teams, providing remediation advice.

• Design, implement, and oversee IT and cloud infrastructure across SaaS, PaaS, and IaaS platforms.

• Aid in device provisioning, hardening, monitoring, and IT asset procurement.

• Assist with firewall management, compliance efforts, reporting, and documentation tasks.

• Support pre-sales initiatives, including demonstrations and proof-of-concepts as necessary.

• Deliver and manage ad hoc security and IT projects that involve various internal and external stakeholders.

• Provide support and mentoring to junior team members as you advance within the team.

⛳️ Requirements

• Exceptional academic credentials with a minimum GPA of 3.6.

• Bachelor’s degree in Computer Science, Cyber Security, Engineering, Mathematics, or Physics.

• Degree obtained from a top-ranked academic institution, typically a Top 100 US university or an equivalent globally.

• GPA and university must be clearly indicated on the CV.

• Practical technical experience gained through internships, commercial roles, home labs, open-source projects, or real-world settings.

• Robust technical knowledge of operating systems, networking, security protocols, scripting, and cloud infrastructure.

• Excellent problem-solving abilities with a practical, solution-oriented approach.

• Strong communication skills, with the capability to articulate technical issues clearly to non-technical stakeholders.

• Proactive and self-driven attitude suitable for a fast-paced, high-responsibility environment.

• A sense of curiosity, ambition, and a genuine passion for technology and lifelong learning.

• Experience with SOC or offensive security is advantageous but not mandatory.

• Academic achievements, including GPA and attended university, must be clearly stated in the application.

🏝️ Benefits

• Accelerated technical development through hands-on exposure to security and IT challenges.

• Clear pathways for advancement into senior operations, account management, or specialized technical roles.

• Structured training and support towards obtaining professional certifications.

• Opportunities to present both internally and externally as your expertise grows.

• A collaborative, high-caliber team with elevated technical standards.

• Fully remote work available from anywhere in the US.

• An inclusive and accessible recruitment process.

• Reasonable adjustments available for the application or review process.