Customer Support Assistant – Level 1

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist customers utilizing HostGator products and services through chat or email (tickets).

⛳️ Requirements

• Proven experience in customer service (via chat)

• Empathy as a core personal value

• Excellent verbal and written communication skills

• Strong interest in or affinity for technology

• Capability to manage 3 customers concurrently

• Ability to thrive under pressure

• Eagerness to learn

• Organized and focused on execution

🏝️ Benefits

• 100% remote position, accompanied by a monthly home office allowance of R$180.00

• Meal allowance or food voucher valued at R$44.55 for each working day

• Health and dental plan at no cost to the employee

• Wellness program including Gympass and telemedicine services

• Partnership with a pet health plan

• Access to an educational platform featuring undergraduate and postgraduate programs, as well as language courses at over 100 educational institutions at a reduced cost

• Life insurance coverage

• Complimentary website hosting

• And much more!