Customer Solutions Manager

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Actively seek out and present new customer opportunities

• Partner with Marketing to identify leads and transform them into successful sales

• Concentrate on generating sales leads, conducting customer meetings, and gathering referrals to establish a robust sales pipeline

• Engage with customers to cultivate long-term, mutually beneficial relationships

• Contribute to growth initiatives to establish our position as the market leader and implement strategic sales growth plans

• Enhance our market presence and devise compelling sales strategies to acquire and expand business

• Provide insights for product and service development by understanding customer needs

• Identify partnership opportunities as the legal industry landscape evolves

• Grasp the broader offerings and client trends, challenges, requirements, and applicability

⛳️ Requirements

• Proven ability to influence revenue growth and meet sales targets

• Strong negotiation skills, influencing capabilities, and a collaborative team player

• Relevant sector experience and an established network in the Legal/Professional Services industries is a plus

• Solid understanding of the ALSP and NewLaw value proposition regarding innovative legal solutions

• Comfortable engaging in sales discussions with senior executives, both legal and non-legal

• Self-motivated and able to thrive in a scale-up environment

• Analytical thinker with a data-driven approach to developing sales strategies

• Excellent verbal and written communication skills in English are essential

• Proficiency in Mandarin or another Asian language is advantageous but not essential.

🏝️ Benefits

• Flexible on-demand People solutions

• Legal process and operations consulting

• Managed Legal Services incorporating smart LegalTech