Customer Solution Architect – APAC

This is a fully remote position, open to applicants in Asia.

📋 Description

• Identify and comprehend both business and technical requirements.

• Design and create technical solutions utilizing the Supabase platform.

• Collaborate with clients to spearhead proof-of-value implementations.

• Engage with customers regularly to address complex inquiries, facilitate adoption, and enhance scaled performance.

• Conduct technical discovery sessions to reveal business and technical goals.

• Create, construct, and showcase Supabase platform demonstrations for high-value clients.

• Work closely with clients to establish the technical scope of a proof-of-value initiative.

• Actively assist new clients through their onboarding process.

• Grasp immediate custom objectives as well as long-term customer potential.

• Execute both synchronous and asynchronous interactions with Supabase customers.

• Act as an internal advocate for your clients and the platform.

• Foster customer relationships to cultivate trust-based connections.

⛳️ Requirements

• Over 6 years of relevant experience in Solutions Architecture, Database Engineering, or a related field.

• Strong expertise in relational database management systems like PostgreSQL or MySQL.

• Background in web application development, with knowledge of Python, C#, and popular JavaScript frameworks (React, Vue, Svelte) alongside Node.js.

• Exceptional communication skills, particularly in explaining technical concepts.

• Highly organized and effective storyteller with strong interpersonal skills.

• Experience with project management, business analysis, and revenue operations tools.

• Prior experience leading customer-facing initiatives to deliver significant technical and business value.

🏝️ Benefits

• Fully Remote

• ESOP

• Tech Allowance

• Health Benefits

• Annual Off-Sites

• Flexible Work

• Professional Development