Customer Service – Travel Advisor

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Deliver outstanding customer service to clients arranging their vacations.

• Help with the research and coordination of travel options such as vacation packages, cruises, tours, and hotel accommodations.

• Address client inquiries and offer valuable travel-related information.

• Liaise with travel suppliers to verify reservations and booking details.

• Keep precise records of client interactions and travel arrangements.

• Stay updated on travel promotions, supplier news, and destination insights.

• Provide support to clients both prior to and following their trips as necessary.

⛳️ Requirements

• Excellent customer service abilities.

• Strong verbal and written communication skills.

• Capability to work independently.

• Proficient in using email.

• Comfortable navigating online platforms.

• Basic computer proficiency.

• Highly organized with a keen attention to detail.

• Maintains a positive attitude.

• Professional communication style.

• Prior experience in customer service or travel is beneficial but not mandatory.

🏝️ Benefits

• Opportunity for remote work.

• Flexible scheduling options available.

• Access to training and resources within the travel industry.

• Continuous support from an experienced travel team.

• Travel industry perks and supplier discounts when accessible.