Customer Service Representative, Spanish

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Handling incoming calls, chats, SMS, and emails with professionalism and exceptional support.

• Upholding REVOLVE's values while representing the organization.

• Tasked with investigating and addressing complaints to guarantee customer retention and satisfaction.

• Following up on all written communications and escalating issues to the customer service manager when necessary.

• Collaborating with other departments to ensure effective problem resolution.

⛳️ Requirements

• Proficient in both English and Spanish.

• Capable of functioning effectively in a team-oriented environment.

• Strong customer focus with a genuine desire and willingness to assist.

• Excellent verbal and written communication abilities.

• Ability to thrive in a fast-paced, high-volume inbound call center.

• Familiarity with Microsoft Word and Excel.

• High School Diploma required.

• Typing speed of 50+ words per minute.

• A minimum of 1 year of experience in Customer Service, help desk, or call center (preferred).

• Typing speed of 60+ words per minute (preferred).

🏝️ Benefits

• Required equipment will be provided.