Customer Service Representative – Part Time Evenings

This is a fully remote position, open to applicants in Texas.

📋 Description

• Respond to incoming calls from patients and their families

• Offer assistance and information regarding healthcare services

• Assess calls and direct them to the suitable department

• Address customer concerns promptly and effectively

• Conduct follow-ups with customers to guarantee their satisfaction

⛳️ Requirements

• Must be at least 18 years of age

• High school diploma or GED is required

• A minimum of 6 months experience in customer service

• Basic proficiency in computer skills

• Excellent verbal and written communication abilities

• Capability to work independently as well as collaboratively within a team

• Proficient in managing stressful situations

• Eagerness to learn and develop professionally

• Must successfully pass a background check prior to employment

🏝️ Benefits

• Paid training

• Paid time off

• Bonus program

• 401(k) plan

• Life insurance

• Employee assistance program