Customer Service Representative – Part Time Evenings

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Respond to incoming calls from patients and their families.

• Offer support and information regarding healthcare services.

• Assess calls and direct them to the correct department.

• Address customer concerns promptly and effectively.

• Follow up with customers to confirm their satisfaction.

⛳️ Requirements

• Must be at least 18 years of age.

• High school diploma or GED is required.

• A minimum of 6 months experience in customer service.

• Basic computer skills are necessary.

• Excellent verbal and written communication abilities.

• Capacity to work both independently and collaboratively within a team.

• Ability to manage stressful situations effectively.

• Eagerness to learn and advance professionally.

• Must successfully pass a background check as part of pre-employment screening.

🏝️ Benefits

• Comprehensive paid training.

• Paid time off for employees.

• Participation in a bonus program.

• 401(k) retirement plan.

• Life insurance coverage.

• Access to an employee assistance program.