Customer Service Representative

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Serve as the primary point of contact between Solventum and our clients.

• Manage the complete order cycle for customers.

• Address inquiries and complex cases.

• Identify opportunities for improvement in customer service processes.

• Collaborate with cross-functional teams.

⛳️ Requirements

• Completed bachelor's degree.

• 2 years of experience in sales and customer service.

• 2 years of experience using Dynamics or SAP Order Management.

• 2 years of experience with Salesforce.

🏝️ Benefits

• Health programs

• Wellness programs