Customer Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Reach out to individuals who have expressed interest in receiving information.

• Provide clients with education on the various benefit options available tailored to their requirements.

• Support clients in filling out applications and enrolling in coverage.

• Conduct follow-ups with leads through phone calls, text messages, or Zoom meetings.

• Engage in continuous training and mentorship within the team.

• Monitor performance metrics and keep precise records.

⛳️ Requirements

• Excellent interpersonal and communication skills, both verbal and written.

• Highly self-motivated with a positive, coachable demeanor.

• Driven by goals and eager to achieve personal and professional growth.

• Ability to work independently in a remote environment.

• Proficient with computers and technology.

• Must have authorization to work in the U.S. and successfully pass a background check.

• Sales, customer service, or call center experience is preferred but not mandatory.

• Interest in leadership, training, or team-building activities.

• Bilingual proficiency is an advantage.

🏝️ Benefits

• Unlimited commission potential along with performance-based bonuses.

• Incentives available on a daily, weekly, and monthly basis.

• Flexible work schedule – you determine your working hours.

• Remote training and personalized coaching sessions.

• Opportunities for leadership advancement.

• A dynamic, fast-paced work environment with weekly team recognition.